Privacy Policy

Effective Date

Last Updated: June 2026

At Swarnalok, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our Website.

1. Information We Collect

Personal Information

We may collect:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through payment gateways)

Non-Personal Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Tracking Data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Improve Website functionality
• Send order updates and notifications
• Communicate promotional offers and updates
• Detect and prevent fraud
• Comply with legal obligations

3. Cookies

Our Website uses cookies and similar technologies to:

• Improve user experience
• Remember preferences
• Analyze website traffic
• Personalize content

You may disable cookies through your browser settings; however, some Website features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

• Payment gateway providers
• Shipping and logistics partners
• IT and hosting service providers
• Government authorities when required by law

Such parties are obligated to maintain confidentiality and use the information solely for service-related purposes.

5. Data Security

We implement appropriate security measures to protect your information from:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission is completely secure.

6. Marketing Communications

With your consent, we may send:

• Promotional emails
• Product launches
• Offers and discounts
• Marketing communications

You may opt out at any time using the unsubscribe option provided in our communications.

7. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of such external websites.

8. Data Retention

We retain your information only for as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your details
• Delete your personal information where legally permissible

10. Children’s Privacy

Our Website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the revised effective date.

12. Contact Us

For privacy-related concerns, contact:

Email: info@swarnalok.in